how does this solution work?

Drag & Drop and Metadata for Dynamics 365 CE allows users to add SharePoint's managed metadata directly within Dynamics 365.

You can use as many fields as needed and define what kind of managed metadata you want, such as status, document type, responsible person, or customer type.

All metadata updates are instantly synchronized between Dynamics and SharePoint, providing a cohesive metadata management experience.

This solution also allows users to drag and drop one or multiple documents into Dynamics 365 CE. That's so much better than slowly uploading files one by one!

The solution supports Microsoft SharePoint 2016, 2019 and Online and Microsoft Dynamics 365 Customer Engagement, including

  • Dynamics 365 Sales
  • Dynamics 365 Customer Service
  • Dynamics 365 Field Service.

WhAT ARE THE BENEFITS?

Drag & Drop and Metadata for Dynamics 365 CE

Increased Productivity
🔻
Users can quickly tag with managed metadata in Dynamics and they can also upload multiple files at once. This, together with faster searches, boosts their productivity.

Optimized Organization
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By applying metadata, users improve file organization in both Dynamics and SharePoint. This makes locating files, creating reports, and automating flows easier.

Multiple Uploads
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With the drag-and-drop functionality, users can attach multiple documents simultaneously to entities within Dynamics 365 CE. This reduces the time each user needs for uploads.

Improved Compliance
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By capturing all required regulatory details in metadata fields, you can automate processes and generate reports as needed to maintain compliance with legal and policy standards.

USE CASES

Faster Document Retrieval
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Challenge: Users can take a long time to locate specific documents, negatively impacting efficiency and timely decision-making.

Solution: With Drag & Drop and Metadata for Dynamics 365 CE, users can categorize documents with detailed SharePoint-managed metadata without having to leave Dynamics. You can have the most important metadata fields as mandatory. This ensures timely metadata updates in both Dynamics and SharePoint, streamlining document organization in both platforms.

Advantages: With the classification done with the metadata tags, users experience significant time savings as locating documents becomes a matter of seconds rather than minutes. This enhances productivity and supports faster, data-driven decisions, as important information becomes readily accessible.

Retention Policy Automation
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Challenge: Retention policies can be automated based on metadata, but you need users to apply retention labels consistently across files.

Solution: Using Drag & Drop and Metadata for Dynamics 365 CE and mandatory metadata fields, users can instantly tag files with compliance-related information. These tags can then be used in Microsoft Purview Compliance Manager or other tools to trigger retention actions, such as archival or deletion, for compliance with regulations or internal policies.

Advantages: This structured approach ensures better user adoption, consistent metadata and regulatory compliance. By automating retention based on metadata, organizations strongly reduce the need for manual oversight over file retention, which is relevant for both compliance and operational efficiency.

Approval Procedures Automation
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Challenge: Ensuring approval processes are consistently followed by automating them based on metadata to avoid delays and inefficiencies.

Solution: Use metadata tagging through Drag & Drop and Metadata for Dynamics 365 CE to categorize content. Automated approval workflows in Microsoft Power Automate can then be implemented based on these tags. Configure these workflows to automatically route documents or requests to appropriate individuals for approval, ensuring consistent execution.

Advantages: By automating approval procedures, organizations can reduce processing time, minimize human errors, and ensure a consistent approval trail. This type of automation not only boosts operational efficiency but also ensures adherence to compliance requirements, providing a clear audit trail of decisions.

BETTER TOGETHER

Drag & Drop and Metadata for Dynamics 365 CE is perfect for organizations using Microsoft Dynamics 365 CE with SharePoint.

Connecting Software offers more solutions for this tech stack. Each is available independently and also in the Dynamics 365 + SharePoint Document Management Suite bundle:

#1 CB Dynamics 365 to SharePoint Permissions Replicator
Control who accesses your documents. Prevent unauthorized access and edits in SharePoint.

#2 SharePoint Structure Creator
Customize your document organization in SharePoint. Avoid hitting the unique permissions limit.

#3 CB Dynamics 365 Seamless Attachment Extractor
Optimize your Dynamics storage. Automatically transfer attachments to SharePoint or other locations.

#4 Truth Enforcer for SharePoint
Ensure file authenticity. Maintain GDPR compliance with tamper-proof files.

#5 Drag & Drop and Metadata for Dynamics 365 CE
The solution you've been reading about on this page.

METADATA DONE RIGHT
FOR DYNAMICS 365 CE & Sharepoint

If you keep your Dynamics 365 CE documents in SharePoint, you can reach the next level of productivity by using Drag & Drop and Metadata for Dynamics 365 CE:

  • Categorization using metadata is effortless, making searching, reporting, and automating more efficient
  • Upload of any number of documents within Dynamics becomes easy and fast

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